FAQ'S

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FAQs – EverBuyMart

Welcome to the EverBuyMart FAQ page! Here, you'll find answers to some of the most common questions our customers have. If you don't find what you're looking for, feel free to contact our customer service team, and we’ll be happy to assist you.

1. What types of products do you sell?
At EverBuyMart, we offer a wide range of high-quality products including home essentials, car care products, gadgets, accessories, and much more. Our goal is to provide products that make your life easier, more enjoyable, and convenient.

2. How can I place an order?
Placing an order on EverBuyMart is simple! Just browse through our product categories, select the items you want to buy, add them to your cart, and proceed to checkout. You can pay securely using various payment methods, and once your order is placed, we’ll take care of the rest!

3. How long will it take to receive my order?
We understand the importance of timely delivery. Most orders are processed and shipped within 1-2 business days. Delivery times vary based on your location, but we strive to get your order to you as quickly as possible. You’ll receive a tracking number once your order has been dispatched.

4. Do you offer international shipping?
Currently, we offer shipping within India. We’re working to expand our shipping services to other countries in the future, so stay tuned!

5. What is your return policy?
We offer a 7-day return policy. If you’re not completely satisfied with your purchase, you can return the product within 7 days of receiving it for a full refund or exchange. Please ensure that the item is in its original condition and packaging. For more information, visit our Returns and Exchanges page.

6. How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package online. You can also log in to your EverBuyMart account to view your order status and track your shipment.

7. What should I do if I receive a damaged or defective item?
We take great care in packaging our products, but if you receive a damaged or defective item, please contact us immediately. We will arrange for a return or replacement, depending on your preference. Please provide your order number and clear photos of the damage to help us process your request quickly.

8. How do I contact customer service?
If you have any questions or need assistance, you can reach out to our customer service team via email at everbuymart.connect@gmail.com. Our team is available Monday through Friday, from 9 AM to 6 PM.

9. Are your products covered by a warranty?
Many of our products come with manufacturer warranties. For more details on product warranties, please check the product page or contact our customer service team for specific warranty information.

10. How do I know if a product is in stock?
Product availability is shown on each item’s page. If an item is out of stock, you’ll see a notification, and you can sign up for an email alert when the product is back in stock.

If you have any other questions, feel free to reach out to us at any time! Thank you for choosing EverBuyMart – we’re here to make your shopping experience smooth and enjoyable.